DropBag support

Email dropbagceo@gmail.com for account, billing, privacy, or safety help. Never email a card number or private recovery code.

Open or restore your account

The app remembers your private tracker on your device. To move it, choose Restore my account and enter the recovery code you exported from Your profile. Moving the account disconnects its previous device when it reconnects. Each customer needs their own subscription or access.

Offline and voice

Activate online once. The iPhone app’s screens are included in the installation, and saved money entries remain on the device until they sync. Online AI and Circle need internet. For voice, allow microphone and speech access in Settings. On-device speech support varies by iPhone and installed language. Use typing whenever speech is unavailable or casino noise makes recognition unreliable.

Manage billing

Open Your profile and tap Manage or cancel subscription. Stripe handles renewal and cancellation. When returning from checkout on iPhone, reopen DropBag to verify your payment. The app grants access only after Stripe confirms payment.

Safety and deletion

Open the options menu on a Circle post or comment to report it or block its author. You can unblock people in Circle. Contact support for urgent concerns. To export or delete your records, open Your profile. Delete my account cancels a DropBag Stripe subscription and removes the account data.